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The CEOs of Zoom and Klarna have presented earnings calls using AI avatars

A sizzling potato: As if we did not already know the way a lot CEOs love the job-cutting, cost-slashing, investor-pleasing advantages of AI, chief executives are actually utilizing the expertise to create avatars of themselves in earnings calls. Klarna’s CEO not too long ago did it, and now Zoom CEO Eric Yuan has adopted swimsuit.

Yuan used an AI avatar of himself by way of Zoom Clips, the corporate’s asynchronous video creation device. The clip, which you’ll be able to see right here at across the 2:40 mark, reveals a realistic-looking recreation of the CEO talking to the digital camera.

Whereas it is likely to be exhausting to inform that this is not the actual Yuan when the clip is paused, it is pretty apparent that one thing is off when he begins talking. His mouth seems somewhat like any individual else’s transferring lips have been superimposed onto his face. Then there are the eyes, that are eerily unmoving and appear to be blinking in an nearly set sample.

“I’m proud to be among the many first CEOs to make use of an avatar in an earnings name,” he stated. “It is only one instance of how Zoom is pushing the boundaries of communication and collaboration. On the similar time, we all know belief and safety are important. We take AI-generated content material severely and have inbuilt sturdy safeguards to stop misuse, defend person identification, and guarantee avatars are used responsibly.”

Zoom’s customized AI function lets customers create photorealistic doppelgangers of themselves inside Zoom Clips. It was launched in April 2025 as a part of the paid Customized AI Companion add-on, and is now rolling out to all Zoom Office prospects and can be bought as a standalone product. Customers movie a brief calibration video, sort a script of what they wish to say, after which an avatar is created with automated lip-syncing and voice cloning.

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Whereas Yuan’s avatar use was associated to a Zoom product, he is not the primary CEO to make use of the expertise in an earnings name. Sebastian Siemiatkowski, CEO of purchase now, pay later agency Klarna, introduced an earnings report utilizing an AI-generated avatar. The corporate stated it has used synthetic intelligence to assist minimize prices, although he beforehand admitted AI customer support brokers supplied a “decrease high quality” output in comparison with people.

Past the deepfake risks, the usage of these avatars is one other step towards a future that might see AIs conversing with different AIs on our behalf. Final week, Google revealed that its new customized sensible replies are ready to attract data from customers’ information to compose giant parts of emails in an individual’s writing type.

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