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OpenAI warns ChatGPT logs will be retained “indefinitely,” blames court order

WTF?! OpenAI has confirmed it’s now required to retain all consumer information indefinitely. Anybody interacting with the corporate’s giant language fashions by means of the ChatGPT service could have their chat logs archived for potential future use, together with information that may usually be deleted after 30 days. The corporate suggests its arms are tied, pointing to a authorized order issued by a decide.

ChatGPT is now one of many world’s most visited web sites. Thousands and thousands of individuals use the service each day, and OpenAI will now retailer almost each consumer interplay with the intention to adjust to a authorized order issued by a US decide.

In response to OpenAI COO Brad Lightcap, The New York Instances and different publishers have made what he described as an extreme authorized demand, successfully forcing an unprecedented change to ChatGPT’s information retention coverage. The lawsuit introduced by The Instances asks the court docket to require OpenAI to protect all consumer logs with the intention to examine whether or not the chatbot could be prompted to breed copyrighted articles initially printed on the internet.

“This basically conflicts with the privateness commitments we’ve made to our customers. It abandons long-standing privateness norms and weakens privateness protections,” Lightcap said.

OpenAI emphasised that belief and privateness are core to its merchandise, arguing that the Instances’ request goes too far. Whereas the corporate is interesting the court docket’s determination, it’s now retaining consumer conversations indefinitely – at the least in the interim.

In an FAQ accompanying Lightcap’s assertion, OpenAI warns that the brand new information retention coverage impacts almost all ChatGPT customers – together with these on the Free, Plus, and Professional plans. API customers are additionally impacted, though ChatGPT Enterprise and ChatGPT Edu clients can configure customized information retention insurance policies. Nevertheless, organizations utilizing OpenAI’s Zero Knowledge Retention API are reportedly unaffected, as their information isn’t saved on OpenAI’s techniques.

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The court docket order now compels OpenAI to retain client ChatGPT and API content material going ahead. Nevertheless, the corporate emphasizes that this information won’t be robotically shared with The New York Instances or some other exterior group. Entry is restricted to a chosen authorized group working beneath strict audit protocols, and solely for the aim of complying with court-mandated obligations.

OpenAI additionally admits that it could now not be totally compliant with Europe’s GDPR. The corporate says it’s taking “steps” to align with the EU’s stringent privateness necessities, although it argues that the Instances’ calls for run counter to these requirements.

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