Zoom founder and CEO Eric Yuan believes that AI assistants will lastly enable us to shorten our workweek. Talking on stage on the iinfoai Disrupt 2025 convention on Monday, Yuan mentioned his videoconferencing product’s embrace of AI, which features a “digital twin” function the place an AI avatar can communicate for you.
Yuan started utilizing his AI avatar in an earnings name with buyers this yr, demonstrating the expertise’s potential and skill to push the “boundaries of communication,” he mentioned.
At Disrupt, the exec emphasised spending plenty of time speaking about AI and the appropriate merchandise to carry to market.
When requested about what he’s investing in, he responded, “AI, AI, and AI.” The expertise is the topic of multi-hour technique conferences, as Zoom believes in its potential to remodel work.
Yuan additionally instructed there have been many extra use circumstances for AI companions, past simply video conferencing stand-ins. He supplied a possible future state of affairs the place two enterprise execs have been negotiating a contract over Zoom.
As a substitute of being on a name for a very long time, they may ship their digital twins to work collectively on the plan first, Yuan mentioned.
He additionally spoke of how AI may help with e-mail, checking your messages for you, and assist you determine what was essential and in want of a response.
Plus, Yuan believes that AI may improve Zoom’s broader suite of options, which incorporates issues like a web-based whiteboard and collaborative docs.
“As we speak, I want a manually concentrate on all these merchandise to get work completed. Ultimately, AI will assist,” Yuan mentioned.
“By doing that, we don’t must work 5 days per week anymore, proper?… 5 years out, three days or 4 days [a week]. That’s a aim,” he mentioned.
