Generally, a member of the family or good friend will contact me asking for technical assist with their iPhone. Usually, I can clear up the issue or tackle the query by speaking them via the required steps. Different occasions, although, I am hard-pressed to repair the difficulty with out really seeing or working with the telephone.
A screen-sharing and remote-control functionality accessible via FaceTime can surmount that problem. You possibly can draw on the telephone to point out the opposite individual the place to go and what to do. If that does not work, you are capable of assume full management of the opposite telephone to navigate the display screen, launch apps, and entry settings simply as if it had been in your personal palms
This is how this works between two iPhones.
take management of another person’s iPhone
What you want: Along with your iPhone and the opposite iPhone each operating iOS 18 or larger, you can begin a FaceTime name after which remotely entry the opposite telephone.
First, ensure that each your iPhone and the opposite individual’s iPhone are operating iOS 18 or larger. Go Settings, choose Normal, after which faucet Software program Replace. Enable the newest replace to obtain and set up.
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Subsequent, you will want to begin a FaceTime name. You possibly can name the opposite individual, or they’ll name you. When the FaceTime name comes via, the recipient ought to reply it after which faucet Be part of to hitch the decision.
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The individual receiving your assist then must share their display screen. You are able to do this in considered one of two methods. The opposite individual can faucet the Share icon on the high of the display screen after which choose Share My Display screen. In any other case, you faucet the Share icon after which choose Ask to Share.
In response, one other thumbnail display screen opens up in your iPhone, displaying the display screen of the opposite individual’s telephone. Faucet that thumbnail to see their telephone in a bigger window. From there, you possibly can instruct the individual on how and the place to entry the display screen, app, function, or setting for which they need assistance.
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If you wish to assist the opposite individual with out taking management of their telephone, you possibly can faucet on the display screen to level them in the proper route. Faucet an icon, setting, or different merchandise on the display screen, and a small circle seems for a second. You may do that to point out the opposite individual what they should choose.
Moreover, you possibly can draw and even write on the display screen to extra clearly present them what to do. After you cease drawing on the display screen, the phrases or traces you drew disappear after a few seconds.
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By default, FaceTime shows the display screen of the opposite telephone in a zoomed-out mode with a border round it. To zoom in on the display screen, faucet the magnifier icon within the decrease left. The one limitation right here is that you may’t faucet or draw when in zoomed-in mode. Faucet the magnifier icon once more to zoom again out.
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If the individual has bother taking the required actions to attempt to repair the issue, chances are you’ll need to assume management of the telephone your self. For this, faucet the icon of a finger choosing a dot within the decrease proper nook. The opposite individual receives a request for distant management, which they need to choose Enable. The primary time you do that, a notification seems on their display screen asking in the event that they know you. To permit the distant management, they need to faucet Proceed.
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Now you can navigate and use the opposite individual’s telephone by tapping, swiping, and navigating. You are capable of zoom in on a selected display screen by tapping the magnifier icon, however then you definately lose management of the telephone. To zoom out and regain management, faucet the magnifier icon once more.
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After you have hopefully fastened the difficulty, faucet the distant management icon on the backside to return management of the telephone to the opposite individual. To cease the display screen sharing, the opposite individual ought to faucet the Share icon on the high of the display screen.
When you merely need to finish the FaceTime name, faucet the thumbnail in your personal display screen. Faucet it once more to see the set of controls on the high, after which faucet Finish to finish the decision.
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